Last updated: 14 August 2026
This notice explains how ONLYWAY GBR LTD (trading as ONLYWAY.JEWELRY) collects and uses personal information when you visit our website, create an account, contact us or place an order.
Who is responsible for your data
The data controller is ONLYWAY GBR LTD, company number 08491764. Registered office: as recorded at Companies House. Email: info@onlyway.jewelry.
Information we collect
- Identity and contact details, including your name, email, telephone number, billing and delivery addresses.
- Order, payment and transaction information. Full payment-card details are processed by the payment provider and are not stored by us.
- Account details, wish lists, customer-service messages and product reviews.
- Technical and usage information such as IP address, browser, device, security logs, pages visited and cookie identifiers.
- Marketing preferences and newsletter activity.
Why we use your information
- To take payment, fulfil orders, arrange delivery, handle returns and provide customer service where processing is necessary for our contract with you.
- To maintain tax, accounting, fraud-prevention and consumer-law records where required by law.
- To secure, operate and improve the website, prevent abuse and understand service performance where this is in our legitimate interests.
- To send marketing where you have consented, or where the law otherwise permits it. You can unsubscribe at any time.
Who receives your information
We share only the information needed with hosting and security providers, payment processors, delivery companies, email and customer-support suppliers, analytics providers, professional advisers and public authorities where required by law. The payment options available to you are identified at checkout.
International transfers
Some suppliers may process information outside the United Kingdom. Where required, we use an approved transfer mechanism and appropriate safeguards.
How long we keep information
Order and accounting records are normally kept for six years for legal and tax purposes. Account information is retained while the account remains active and for a reasonable period afterwards. Customer-service enquiries are normally kept for up to two years. Marketing records are kept until you unsubscribe or the information is no longer required. Security logs are retained only as long as reasonably necessary for fraud prevention and system protection.
Cookies
Essential cookies support the basket, checkout, account login, security and site preferences. Optional analytics or marketing cookies should be used only after the required consent. You can change or withdraw consent through the cookie controls and can also delete cookies in your browser.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or transfer of your information, object to certain processing, and withdraw consent. Contact info@onlyway.jewelry. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Security and changes
We use technical and organisational safeguards designed to protect personal information. We may update this notice when our services or legal obligations change; the current version will always appear on this page.