Last updated: 14 August 2026
1. About us
This website is operated by ONLYWAY GBR LTD, trading as ONLYWAY.JEWELRY, a company registered in England and Wales under company number 08491764.
Correspondence address: Berkeley Square, Mayfair, London W1J 6BD, United Kingdom.
Registered office: as recorded at Companies House.
Contact: info@onlyway.jewelry
2. Products and availability
We take reasonable care to describe and photograph products accurately. Colours and apparent size may vary between screens, and handmade or natural materials may show minor variations. Product availability is not guaranteed until we accept your order.
3. Prices and payment
Prices are shown in pounds sterling and include UK VAT where applicable. Delivery charges and the final total are shown before you submit the order. International customers may be responsible for destination-country taxes and customs charges. Payment is handled by the provider selected at checkout.
4. Orders and the contract
Placing an order is an offer to purchase. We will send an acknowledgement, but the contract is formed only when we send confirmation that the order has been accepted or dispatched. We may reject or cancel an order if a product is unavailable, a price is clearly incorrect, payment is not authorised or we reasonably suspect fraud. If payment has been taken, it will be refunded.
5. Delivery
Delivery options, charges and estimates are explained in our Shipping and Delivery Policy. Unless otherwise agreed, delivery will take place without undue delay and within 30 days after the contract is made.
6. Cancellation and returns
UK consumers normally have 14 days after delivery to cancel an online order without giving a reason. Our additional eligible return period is 30 days. Sale items retain the same statutory rights as full-price goods. Personalised goods and certain sealed hygiene goods may be excluded from change-of-mind cancellation where the law permits. Full details are in our Returns, Cancellations and Refunds Policy.
7. Faulty goods
Goods must be of satisfactory quality, fit for purpose and as described. Nothing in these terms limits rights under the Consumer Rights Act 2015 or other mandatory consumer law.
8. Product care and warranty
Any stated store or manufacturer warranty is additional to statutory rights. Damage caused by accident, misuse, unauthorised alteration or failure to follow reasonable care instructions may not be covered by a voluntary warranty.
9. Liability
We do not exclude liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of mandatory consumer rights. We are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from a consumer purchase.
10. Personal information
We process personal information as described in our Privacy Policy.
11. Governing law
These terms are governed by the laws of England and Wales. Consumers living elsewhere in the United Kingdom retain the benefit of any mandatory protections and may bring proceedings in the courts available to them under applicable law.
12. Contact
Questions about an order or these terms can be sent to info@onlyway.jewelry or through our Contact page.